We accept return of items after as specified in PayPal Buyer Protection above after 5 days of delivery. The customer must contact us and give the reasons for the return. We shall accept the return of item(s) based on the following:
- That, the item(s) ordered was not the one sent to the customer. This sometimes occurs as a result of numerous orders from customers. In this case, we shall take the responsibility of the shipping fee. There shall be full refund of money as specified in Australian Consumer Protection and PayPal Buyer Protection. If the customer wants new item, we shall SHIP the one ordered immediately. There can also be some delays as explained under the shipping conditions already.
- The customer may wish to exchange the item(s) with another one of the same price within 7 days after delivery. The customer therefore pays for any extra fee that may arise including shipping. There can also be some delays as explained above.
- Items must therefore be returned in the original conditions and had never be used.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within four (4) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@adanwomase.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the address we would advise you to mail to.
Please note, you will be responsible for all return shipping charges until we issue refund to after we have safely, we receive the item. We strongly recommend that you use a trackable method to mail your return.