Legal Jurisdiction
Kente Cloth (Gh) Pty Ltd is proudly based in Brisbane, Australia. All transactions are governed by the laws of Queensland and the Commonwealth of Australia. We ensure full compliance with Australian Consumer Law (ACL), which grants you specific rights regarding your purchase.
Consumer Guarantees
Under the ACL, if a product or service fails to meet a consumer guarantee, you are entitled to a fair resolution. The appropriate remedy depends on the nature of the issue:
- Minor issues: We will offer a repair, replacement, or refund at our discretion.
- Major issues: You are entitled to your choice of a replacement or a refund.
Global Protection
We believe in secure shopping. If any conflicts arise, PayPal Buyer Protection and relevant international trade laws remain supreme alongside our local policies to provide you with an added layer of security. By placing an order with us, you acknowledge and accept these terms. Please ensure you have reviewed all shipping and return policies prior to checkout to ensure a seamless experience with our authentic Kente products.