Shipping and Courier Options

We primarily utilize FedEx for all domestic and international shipments to ensure reliable service. If you prefer an alternative courier, please contact our team to discuss options. Please note that any additional costs incurred by using a preferred third-party courier are the responsibility of the customer.

Estimated Delivery Timelines

Because many of our products are artisan-crafted, items may occasionally be out of stock. If your order requires weaving or specialized production, shipping may take between one to four weeks. We value transparency; our team will provide you with weekly progress updates until your order is dispatched.

Address Accuracy

To avoid delivery issues, please ensure your shipping address is correct during checkout. If you notice an error after placing your order, please contact our support team immediately to rectify the details. The customer assumes full responsibility for any shipping delays or lost packages resulting from incorrect delivery information provided at the time of purchase.

Order Tracking

Once your items have been dispatched, you will receive an email confirmation containing your tracking number to monitor your delivery’s progress.